Location: Remote [ Work From Home ]
Salary: 45,546
Complete job description
Job Name - Player Support Expert
At GameBerry Labs, we are looking for ambitious people from the player team who have the entire support experience for Ludo Star and Parchisi Star.
responsibility:
- Define strategies to support players in your company.
- Players will respond to players at a good time with e-mails, tickets, complaints, inquiries, and inquiries. Also, be aware of club moderation based on the specified process.
Use the process to build your first class team to serve players. - Set goals to maintain high service levels and player satisfaction.
- Improved drive games by analyzing and reporting game issues.
- No player concerns and no feedback to the broader development team.
- Train your team of agents with mentors to adapt and grow to your business needs.
Requirements
- Over 2 years of monitoring and key customer support team. - Properties and bias for behavior.
- Knowledge of best practices and CRM tools.
-erzellent oral and written communication skills.
- Working on weekends, public holidays, and night shifts.
- Knowing English, Hindi and other regional languages is necessary. - Marrition for analyzing support data.
JobType: Full-time, permanent
Payment: Monthly maximum ¹45,546.34
advantage:
Health insurance
Provent Fund
Working from home
schedule:
Shifts have been fixed
Night shift
Rotation shift
Supplementary payments:
Performance bonus
Annual bonus
experience:
Total work: 1 year (recommended)
Workplace: Remote
