Overview :-
| Company | Genpact |
| Salary | Not Disclosed |
| Job Type | Full time, Permenant |
| Qualification | Any Graduate |
| Location | Hyderabad |
| Experience | 0 - 1 |
| Roll Category | Customer Success, Service & Operations - Other |
Associate Process Roles – Content Moderation
Inviting applications for English roles
We are seeking individuals who thrive in a collaborative, team-oriented environment and possess a strong work ethic. The ideal candidates will be self-motivated, intellectually curious, and able to adapt to a fast-paced, dynamic workplace.
Vacancy Details :-
| Vacancy Details |
|---|
| Process Associate - Content Moderation - English |
| Process Associate - Customer Service |
| Process Associate |
| Process Associate - Trust & Safety |
Key Responsibilities:-
- Ensure quality standards are maintained by implementing solutions.
- Process content based on defined guidelines.
- Identify trends and patterns, resolving issues in a timely manner.
- Enhance user support through proactive solutions.
- Provide excellent customer service to clients.
- Work in a 24-hour schedule with rotating shifts, including weekends, to manage sensitive and potentially disturbing content, such as graphic violence, self-harm, child abuse, hate speech, and more.
Minimum Qualifications:-
- Graduate (excluding law graduates).
- Must have completed the first semester of studies.
- Strong proficiency in English.
Preferred Qualifications:-
- Strong analytical and problem-solving skills.
- Ability to work flexible hours, including weekend shifts.
Application Link :-
| Process Associate - Content Moderation - English | Apply Now |
| Process Associate - Customer Service | Apply Now |
| Process Associate | Apply Now |
| Process Associate - Trust & Safety | Apply Now |
Genpact is an equal opportunity employer. We evaluate all applicants based on merit, regardless of race, color, religion, belief, gender, age, nationality, citizenship status, marital status, military or veteran status, genetic information, sexual orientation, gender identity, physical or intellectual disability, or any other characteristic protected by law. We strive to create an inclusive and dynamic work environment that fosters diversity, respect, integrity, customer focus, and innovation.
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