🏢 Job Title: Customer Service Representative (Work From Home)
🏢 Company: Wikasta Business and Technical Solutions Pvt. Ltd.
📍 Location: Pan India (Remote)
💼 Job Type: Full-Time (Work From Home)
🎯 Experience: Freshers & Experienced
🗓️ Working Days: 5 Days a Week
⏰ Shift Timing: Day Shift (8 AM – 10 PM window)
💻 Mode: Remote (Laptop & Internet Required)
📌 Job Overview
Wikasta Business and Technical Solutions Pvt. Ltd. is hiring Customer Service Representatives for remote roles across India. This is a great opportunity for candidates who enjoy communicating with people and solving problems.
As a Customer Service Representative, your main responsibility will be to assist customers through different channels such as phone, email, and chat. You will help resolve queries, provide accurate information, and ensure customers have a smooth experience.
This role is suitable for freshers as well as experienced candidates who have good communication skills and basic computer knowledge. If you are looking for a stable work-from-home job with flexible hours, this position can be a good fit.
🛠️ Key Responsibilities
- Handle customer queries through phone, email, or chat support
- Provide clear and accurate information to customers
- Resolve customer issues quickly and professionally
- Maintain records of customer interactions and updates
- Follow up with customers when required
- Coordinate with internal teams to resolve complex issues
- Ensure a high level of customer satisfaction
- Maintain service quality and follow company guidelines
- Manage time efficiently while handling multiple tasks
🎓 Eligibility Criteria
Education:
- Candidates with 10th, 12th, Diploma, or Graduation (any stream) can apply
Experience:
- Freshers are welcome
- Prior experience in customer support is an added advantage
💡 Required Skills
- Good verbal and written communication skills
- Basic knowledge of MS Office (Excel, Word)
- Strong interpersonal and problem-solving skills
- Ability to make quick decisions
- Comfortable working with customers from different backgrounds
- Basic computer and typing skills
- Ability to work independently in a remote setup
⭐ Additional Requirements
- Must be comfortable working 6 days a week if required
- Flexible to work in day shifts (between 8 AM and 10 PM)
- Should have a personal laptop with a webcam
- Stable internet connection is required for work-from-home roles
🎁 Benefits
- Work from home opportunity (Pan India)
- Flexible working hours
- Suitable for freshers and beginners
- Opportunity to gain experience in customer support
- Stable and structured work environment
- Improve communication and professional skills
- Work-life balance with remote flexibility
📍 Job Location
- Remote (Work From Home – Open to candidates across India)
📝 How to Apply
Interested candidates can apply through the official company website or job portals. 👉 Make sure your resume highlights your communication skills and basic computer knowledge.
🏢 About the Company
Wikasta Business and Technical Solutions Pvt. Ltd. is a growing company that provides business and technical support services to clients. The company focuses on delivering quality customer service and efficient solutions.
With a strong commitment to customer satisfaction, Wikasta offers opportunities for individuals to build their careers in customer support and service operations. The company values communication, teamwork, and continuous improvement.
❓ Frequently Asked Questions (FAQ)
1. Who can apply for this job?
Anyone with 10th, 12th, diploma, or graduation can apply.
2. Is this job work from home?
Yes, this is a remote job open to candidates across India.
3. Do I need experience for this role?
No, freshers can apply. Experience is optional.
4. What are the working hours?
You may be required to work in shifts between 8 AM and 10 PM.
5. Is a laptop required?
Yes, a laptop with a webcam and a stable internet connection is required.
6. How many days will I work?
Generally 5 working days, but flexibility is expected.
⚠️ Disclaimer
This job post is for informational purposes only. We do not charge any fee for providing job updates. Candidates are advised to verify all details from the official company website or job portal before applying. Be cautious of any fraudulent job offers asking for payment.
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