Overview
If you are looking for a simple and stable job in the BPO sector without handling voice calls, this opportunity can be a great fit. Creative Hands HR is hiring candidates for a Non-Voice & Email Chat Process role across multiple locations including Hyderabad, Chennai, and Coimbatore.
This job is ideal for candidates who prefer working on chats and emails instead of speaking on calls. The role is open for both freshers and experienced candidates with 0 to 5 years of experience. The salary ranges from ₹2 LPA to ₹4.5 LPA, with take-home pay up to ₹35,000 per month including incentives.
The company offers a day shift schedule, making it suitable for candidates who want to avoid night shifts. If you have basic communication skills and computer knowledge, this job can be a good starting point for your career.
Responsibilities
In this role, you will handle customer queries through email and chat. Your main tasks include:
- Responding to customer queries via email and chat platforms
- Providing accurate and timely solutions to customer issues
- Maintaining professional communication in written format
- Managing multiple conversations at the same time
- Updating customer details and records in the system
- Following company guidelines and quality standards
- Ensuring customer satisfaction through quick responses
Since this is a non-voice role, your typing and writing skills are very important.
Eligibility
Before applying, make sure you meet the following criteria:
- Minimum qualification: 12th Pass or above
- Graduation is not mandatory
- Freshers and experienced candidates can apply
- Basic English communication skills required
- Comfortable working in a day shift
- Willing to work 6 days a week with 1 rotational off
- Basic computer knowledge is required
This role is suitable for candidates who are looking for entry-level jobs in the BPO industry.
Skills
To perform well in this role, you should have:
- Good written communication skills in English
- Basic typing skills and speed
- Ability to understand customer queries clearly
- Problem-solving skills
- Time management and multitasking ability
- Basic knowledge of email and chat tools
- Positive and professional attitude
Even if you are a fresher, you can develop these skills quickly with practice.
Benefits
Working in this role offers several benefits:
- Salary up to ₹35,000 take home
- Additional incentives based on performance
- Day shift job (no night shifts)
- Opportunity for freshers to start a career
- Simple job role with no voice calls
- Exposure to BPO industry
- Growth opportunities based on performance
This job is a good option for candidates who want a stable income and work-life balance.
Why This Job is Good
This job is especially beneficial for candidates who are not comfortable with voice processes. Since it is a non-voice role, you don’t have to handle customer calls, which reduces pressure and stress.
The day shift timing is another major advantage, as many BPO jobs require night shifts. The salary is also competitive for entry-level candidates, and incentives provide an opportunity to earn more.
Additionally, since graduation is not mandatory, this job opens doors for a wider range of candidates, including those who have completed only their 12th standard.
How to Apply
Follow these simple steps to apply for this job:
- Create a basic resume with your personal details, education, and skills
- Click on the application link and submit your details online
- Apply for the position listed by Creative Hands HR
- Wait for the HR team to review your application and contact you How to Apply
Important: Ensure your phone number and email ID are correct so recruiters can easily reach you.
Before You Apply
Before applying, take some time to improve your typing speed and written English. Even small improvements can increase your chances of getting selected.
Also, always respond politely during interviews and be honest about your skills. Confidence and a positive attitude matter more than experience in entry-level jobs like this.
About Company
Creative Hands HR is a recruitment and staffing company that helps candidates find suitable job opportunities in different industries, especially in the BPO and customer service sector.
The company works with multiple organizations to provide hiring solutions and connects job seekers with employers based on their skills and experience.
FAQ
1. Is this a voice or non-voice job?
This is a non-voice job (email and chat support).
2. Can freshers apply?
Yes, freshers are eligible.
3. What is the salary offered?
Salary ranges from ₹2 LPA to ₹4.5 LPA, up to ₹35K take home.
4. Is graduation required?
No, graduation is not mandatory.
5. What are the working days?
6 days working with 1 rotational day off.
6. Is it a night shift job?
No, it is a day shift job.
7. Where are the job locations?
Hyderabad, Chennai, and Coimbatore.
Disclaimer
This job post is for informational purposes only. We are not a recruitment agency or hiring company. Candidates are advised to verify all job details from official sources before applying. We do not charge any fee for job information. Please be cautious of fraudulent job offers.
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