Process Executive - Fresher - Non voice
Company : Cognizent
Vaccancy : 20
Location: Hyderabad
Required skills:
Good english communication, Chat support, Mapping, Non voice
Employee type: Fulltime/ Permanent
Education : Any Graduation
Job Discription:
Roles and Responsibilities
Excellent communication skills (written and verbal)
Ability to communicate accurately and clearly with all customers
Excellent documentation skills
Excellent comprehension, ability to clearly understand and explain customer issues
Ability to focus on solving customer problems without distractions
+ Excellent writing skills, ability to write grammatically correct, accurate and precise written responses
Work successfully both in a team environment and independently
Ability to use desktop computer systems
Windows, Microsoft Office,
browsing internet resources
Excellent writing skills
Excellent customer service skills,
focus on customer issues
Fast-paced environment
Demonstrate personal responsibility for resolution
Difficult customer issues and escalations
If necessary
Shifts: Rotational/Night shift flexibility (24 hours a day, 7 days a week)
Location: Hyderabad – Full-time
From the office
